Create closed job record in Salesforce from closed Freshdesk ticket
Create closed job record in Salesforce from closed Freshdesk ticket
Create a closed job record in Salesforce when a Freshdesk ticket is updated to closed. Capture all relevant details and link them to the appropriate customer account for clearer reporting and improved customer service.
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Overview
Create a closed job record in Salesforce when a Freshdesk ticket is updated to closed. Capture all relevant details and link them to the appropriate customer account for clearer reporting and improved customer service.