Collect customer feedback via SMS, and log details in Google Sheets
Collect customer feedback via SMS, and log details in Google Sheets
Collect customer feedback by sending review requests via SMS after service completion, and log the details in Google Sheets for centralized reporting. Use Cognito Forms to capture entries and SimpleTexting to manage contacts.
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Overview
Collect customer feedback by sending review requests via SMS after service completion, and log the details in Google Sheets for centralized reporting. Use Cognito Forms to capture entries and SimpleTexting to manage contacts.