Notify helpdesk via email when a ticket is resolved using webhook data
Notify helpdesk via email when a ticket is resolved using webhook data
Notify your helpdesk via email when a specific ticket is resolved. Catch data from Webhooks by Zapier, find the ticket in ConnectWise Manage, and create an email with Amazon SES for faster communication and improved support response.
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Zap details:
Overview
Notify your helpdesk via email when a specific ticket is resolved. Catch data from Webhooks by Zapier, find the ticket in ConnectWise Manage, and create an email with Amazon SES for faster communication and improved support response.