Update ticket information in Halo Service Solutions when agent status changes
Update ticket information in Halo Service Solutions when agent status changes
Update ticket information in Halo Service Solutions when assigned to a specific agent, ensuring their out-of-office status is reflected. This improves ticket management and enhances team communication.
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Overview
Update ticket information in Halo Service Solutions when assigned to a specific agent, ensuring their out-of-office status is reflected. This improves ticket management and enhances team communication.