Tag live chat conversations, analyze customer sentiments, and log details in Google Sheets
Tag live chat conversations, analyze customer sentiments, and log details in Google Sheets
Analyze customer inquiries and sentiments from completed LiveChat conversations, then log the insights into Google Sheets for deeper analysis. This process improves reporting and enhances customer engagement.
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Overview
Analyze customer inquiries and sentiments from completed LiveChat conversations, then log the insights into Google Sheets for deeper analysis. This process improves reporting and enhances customer engagement.