Update user information in Freshservice, filter active users, send custom requests, and create loops

Update user information in Freshservice and manage ticket data based on user status changes. Filter to ensure only active users trigger further actions, leading to clearer reporting and improved user engagement.

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Overview

Update user information in Freshservice and manage ticket data based on user status changes. Filter to ensure only active users trigger further actions, leading to clearer reporting and improved user engagement.

Update user information in Freshservice, filter active users, send custom requests, and create loops