Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

TOPdesk

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Filter by Zapier

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Lilla Óváry

Anytime a new major incident is created in TOPdesk, filter my data in Filter by Zapier and send channel message in Slack.

ARC outage notification

“Anytime a new major incident is created in TOPdesk, filter my data in Filter by Zapier and send channel message in Slack.”

Trusted at companies large and small

This Zap works in 3 steps …

Anytime a new major incident is created in Your App

Filter my data in Filter by Zapier

Send channel message in Slack

This Zap uses the following 3 apps

TOPdesk

Filter by Zapier

Slack

More ways to use these popular apps!