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TOPdesk Integrations

IT Operations

Do more with TOPdesk integrations

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Or pick an app to pair witharrow pointing down
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Filter by Zapier with TOPdeskIntegrate Filter by Zapier with TOPdesk

Filter by Zapier

Developer Tools, Zapier
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdeskIntegrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Paths by Zapier with TOPdeskIntegrate Paths by Zapier with TOPdesk

Paths by Zapier

Developer Tools, Zapier
Integrate Webhooks by Zapier with TOPdeskIntegrate Webhooks by Zapier with TOPdesk

Webhooks by Zapier

Developer Tools, Zapier
Integrate Schedule by Zapier with TOPdeskIntegrate Schedule by Zapier with TOPdesk

Schedule by Zapier

Scheduling & Booking, Zapier
Integrate Jira Software Cloud with TOPdeskIntegrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Filter by Zapier with TOPdeskIntegrate Filter by Zapier with TOPdesk

Filter by Zapier

Developer Tools, Zapier
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdeskIntegrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Paths by Zapier with TOPdeskIntegrate Paths by Zapier with TOPdesk

Paths by Zapier

Developer Tools, Zapier
Integrate Businessmap with TOPdeskIntegrate Businessmap with TOPdesk

Businessmap

Project Management
Integrate Filter by Zapier with TOPdeskIntegrate Filter by Zapier with TOPdesk

Filter by Zapier

Developer Tools, Zapier
Integrate Microsoft Teams with TOPdeskIntegrate Microsoft Teams with TOPdesk

Microsoft Teams

Microsoft, Team Chat
Integrate Azure DevOps with TOPdeskIntegrate Azure DevOps with TOPdesk

Azure DevOps

Developer Tools, Microsoft
Integrate Autotask with TOPdeskIntegrate Autotask with TOPdesk

Autotask

CRM (Customer Relationship Management)
Integrate Paths by Zapier with TOPdeskIntegrate Paths by Zapier with TOPdesk

Paths by Zapier

Developer Tools, Zapier
Integrate Webhooks by Zapier with TOPdeskIntegrate Webhooks by Zapier with TOPdesk

Webhooks by Zapier

Developer Tools, Zapier
Integrate Schedule by Zapier with TOPdeskIntegrate Schedule by Zapier with TOPdesk

Schedule by Zapier

Scheduling & Booking, Zapier
Integrate Jira Software Cloud with TOPdeskIntegrate Jira Software Cloud with TOPdesk

Jira Software Cloud

Project Management

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Quickly automate TOPdesk integrations with Zapier's templates

  • Create incidents in TOPdesk every week

    Details
    • Schedule by Zapier logo
    • TOPdesk logo
    Schedule by Zapier + TOPdesk
  • Send MessageBird SMS messages for new major incidents in TOPdesk

    • TOPdesk logo
    • MessageBird logo
    TOPdesk + MessageBird
  • Send Microsoft Teams channel messages for new major incidents in TOPdesk

    • TOPdesk logo
    • Microsoft Teams logo
    TOPdesk + Microsoft Teams
  • Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

    • TOPdesk logo
    • Jira Software Cloud logo
    • TOPdesk logo
    TOPdesk + Jira Software Cloud
  • Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

    • TOPdesk logo
    • Azure DevOps logo
    TOPdesk + Azure DevOps
  • Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

    • Microsoft Teams logo
    • TOPdesk logo
    • Microsoft Teams logo
    Microsoft Teams + TOPdesk

Create incidents in TOPdesk every week

Try it
  • Schedule by Zapier logo
  • TOPdesk logo
Schedule by Zapier + TOPdesk

Send MessageBird SMS messages for new major incidents in TOPdesk

  • TOPdesk logo
  • MessageBird logo
TOPdesk + MessageBird

Send Microsoft Teams channel messages for new major incidents in TOPdesk

  • TOPdesk logo
  • Microsoft Teams logo
TOPdesk + Microsoft Teams

Create Jira Software Cloud issues and update TOPdesk incidents when new second line incidents are logged

  • TOPdesk logo
  • Jira Software Cloud logo
  • TOPdesk logo
TOPdesk + Jira Software Cloud

Add Azure DevOps work items from new Second Line incidents logged in TOPdesk

  • TOPdesk logo
  • Azure DevOps logo
TOPdesk + Azure DevOps

Generate TOPdesk incidents whenever new channel mentions are made in Microsoft Teams

  • Microsoft Teams logo
  • TOPdesk logo
  • Microsoft Teams logo
Microsoft Teams + TOPdesk

Supported triggers and actions

What does this mean?
    • Operator Group

    Trigger
    Scheduled
    Try It
    • Operator Group

    Trigger
    Scheduled
    Try It
    • Incident status

    • Caller TypeRequired

    • Brief description

    • Request

    • Action

    • Set action invisible for caller

    • Entry type

    • Call type

    • Category

    • Subcategory

    • External Number

    • Impact

    • Urgency

    • Priority

    • Operator group

    • Processing Status

    • Closure code

    • Supplier

    • Feedback Rating

    • Feedback Message

    • Major Call

    • Linked to Major Call

    • Id

    • Type

    • Date

    Action
    Write
    • Incident numberRequired

    • Invisible for caller

    Action
    Search
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About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Related categories

  • IT Operations