Assess customer support tickets, analyze sentiment, score quality, and notify team in Slack
Assess customer support tickets, analyze sentiment, score quality, and notify team in Slack
Assess customer support tickets in Zendesk, analyze agent performance with ChatGPT for sentiment and quality scoring, and notify your team via Slack for improved feedback and faster resolution.
Zap details:
Overview
Assess customer support tickets in Zendesk, analyze agent performance with ChatGPT for sentiment and quality scoring, and notify your team via Slack for improved feedback and faster resolution.