Customer Sentiment Analysis
This agent analyzes customer sentiment from feedback in Zendesk.
Pauline WolfToday at 10:10am
Analyze customer sentiment using feedback collected in Zendesk.
Customer Sentiment AnalysisToday at 10:11am
Sure! I'll analyze customer sentiment using your Zendesk data source.
Analizando datos…
Zendesk
Automatically analyze customer sentiment from Zendesk tickets, categorize the feedback, and compile it into a Google Doc.
Why you should use the Customer Sentiment Analysis template:
Gain valuable insights from customer feedback with this automated template that categorizes and organizes Zendesk tickets by sentiment. By compiling feedback into a clear Google Doc, you can easily identify trends and improve customer satisfaction. It saves time and provides a comprehensive overview of customer sentiment for informed decision-making.
How the template works:
This template uses an automated agent to assess customer sentiment from your Zendesk tickets. When you request an analysis, the agent:
Retrieves the most recent customer tickets from Zendesk.
Categorizes the feedback based on common sentiments.
Compiles the categorized feedback into a structured Google Doc for easy review.
This process helps you quickly understand customer feedback trends and sentiments.
Capacidades
These capabilities can be customized to best fit your needs.
Sentiment Analyzer
Need help or more inspiration? Check out our Agents help docs y feature guide.
Plantillas relacionadas
Amber Wolff
I need help with my VPN connection issues.
IT Helpdesk Slack Responder
Thanks for reaching out! I'm looking into your VPN connection issue and will get back to you shortly.
Ejecutando comportamiento…
IT Helpdesk Support Assistant
IT Helpdesk Slack Responder
This agent provides timely responses to new questions in the IT helpdesk Slack channel.
Tim Rosenbaum
Acabamos de recibir una nueva reseña de Google.
Función de respuesta a reseñas de Google Business
Voy a comprobar la valoración y daré el seguimiento adecuado con la respuesta correcta.
Ejecutando comportamiento…
Supervisa las reseñas de Google y responde a ellas
Función de respuesta a reseñas de Google Business
Este agente supervisa las nuevas reseñas de Google My Business y responde adecuadamente según la valoración.
Casey Jakubowski
Reply to the customer inquiry.
Support Email Agent
Sure! I'll draft an email reply.
Ejecutando acción…
Draft Reply
Support Email Agent
This agent drafts customer replies using your knowledge base.