Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Filter by Zapier

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Jira Software Cloud

Parth Aggarwal

Anytime a new ticket is created in Freshdesk, filter my data in Filter by Zapier, create issue in Jira Software Cloud, etc.

ZAP_TEST_NEW

“Anytime a new ticket is created in Freshdesk, filter my data in Filter by Zapier, create issue in Jira Software Cloud, etc.”

Trusted at companies large and small

This Zap works in 5 steps …

Anytime a new ticket is created in Freshdesk

Filter my data in Filter by Zapier

Create issue in Jira Software Cloud

Add comment to issue in Jira Software Cloud

Add notes to a ticket in Freshdesk

This Zap uses the following 3 apps

Freshdesk

Filter by Zapier

Jira Software Cloud

More ways to use these popular apps!