Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Vladislav Bykouski

Anytime a new reaction added is created in Slack, create request in Jira Service Management and send channel message in Slack.

WBT-1471: Slack.BIOM message reacted -> Create ticket WBTS

“Anytime a new reaction added is created in Slack, create request in Jira Service Management and send channel message in Slack.”

Trusted at companies large and small

This Zap works in 3 steps …

Anytime a new reaction added is created in Slack

Format my data in Formatter by Zapier

Format my data in Formatter by Zapier

This Zap uses the following 2 apps

Slack

Jira Service Management

Slack + Jira Service Management