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Update existing ticket in Freshdesk
“Follow up replies to open tickets are added as notes in existing tickets in Freshdesk”
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Emotive Engineering
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Step 2 - Action
Add notes to a ticket in Freshdesk
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This Zap uses the following 2 apps
Emotive
Emotive is an eCommerce service that enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.
Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Emotive + Freshdesk
Check out all the other ways you can connect Emotive and Freshdesk.
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