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Send private channel message in Slack when new ticket in Zendesk

“Anytime someone from the Adobe team reaches out to support, the #customers-adobe channel will be notified. ”

Seth Hitchingscreated by Seth Hitchings

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This Zap works in 3 steps …

  • Step 1 - Trigger

    Anytime a new ticket is created in Zendesk

  • Step 2 - Action

    Filter my data in Filter by Zapier

  • Step 3 - Action

    Send private channel message in Slack

    • 1.5 minutes to set up
    • Get back 1.2 hrs /week
    • 305 people use this app pairing

    This Zap uses the following 3 apps

    • Zendesk logo
    • Filter by Zapier logo

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