Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

ConnectWise Manage

Services Admin

Anytime a new reaction added is created in Slack, find contact in ConnectWise Manage, find company in ConnectWise Manage, etc.

Anytime a new reaction added is created in Slack

Create ConnectWise ticket from Slack reaction

“Anytime a new reaction added is created in Slack, find contact in ConnectWise Manage, find company in ConnectWise Manage, etc.”

Trusted at companies large and small

This Zap works in 6 steps …

Anytime a new reaction added is created in Slack

Find contact in ConnectWise Manage

Find company in ConnectWise Manage

Create ticket in ConnectWise Manage

Create ticket note in ConnectWise Manage

Update ticket in ConnectWise Manage

This Zap uses the following 2 apps

Slack

ConnectWise Manage

Slack + ConnectWise Manage