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Create Case/Incident When Finished Chat in LiveChat

“Anytime a finished chat is created in LiveChat, find or create contact in Microsoft Dynamics 365 CRM and create case/incident in Microsoft Dynamics 365 CRM.”

Natalie Jungcreated by Natalie Jung
How Zapier works (57 sec)
How Zapier works (57 sec)
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This Zap works in 3 steps …

  • Step 1 - Trigger

    Anytime a finished chat is created in LiveChat

  • Step 2 - Action

    Find or create contact in Microsoft Dynamics 365 CRM

  • Step 3 - Action

    Create case/incident in Microsoft Dynamics 365 CRM

    • 1.5 minutes to set up
    • Get back 1.2 hrs /week
    • 3 people use this app pairing

    This Zap uses the following 2 apps

    • LiveChat logo
    • Microsoft Dynamics 365 CRM logo

    LiveChat + Microsoft Dynamics 365 CRM

    Check out all the other ways you can connect LiveChat and Microsoft Dynamics 365 CRM.
    Learn More