Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Jira Service Management

Tanya Issarani

Anytime a new message posted to channel is created in Slack, create request in Jira Service Management and send channel message in Slack.

Automate Jira ticket generation and Slack thread replies

“Anytime a new message posted to channel is created in Slack, create request in Jira Service Management and send channel message in Slack.”

Trusted at companies large and small

This Zap works in 3 steps …

Anytime a new message posted to channel is created in Slack

Create request in Jira Service Management

Send channel message in Slack

This Zap uses the following 2 apps

Slack

Jira Service Management

Slack + Jira Service Management