Help Scout + Jira Software Cloud
Create new Help Scout conversations for new issues in Jira Software Cloud
Stay on top of your project issues instantly with this handy workflow. When you receive a new issue on Jira Software Cloud, it initiates a fresh conversation in Help Scout. This automation helps streamline communication, ensuring your team can respond to and resolve problems faster, enhancing efficiency and productivity.
Stay on top of your project issues instantly with this handy workflow. When you receive a new issue on Jira Software Cloud, it initiates a fresh conversation in Help Scout. This automation helps streamline communication, ensuring your team can respond to and resolve problems faster, enhancing efficiency and productivity.
- When this happens...New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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JQL
Order By
Try ItIssueRequired
AttachmentRequired
First IssueRequired
Link TypeRequired
Second IssueRequired
IssueRequired
Time SpentRequired
Work Description
Started Date
