Dropbox + Zendesk
Create Zendesk tickets for new Dropbox files in a folder
Stay on top of new files in your Dropbox folder and quickly address related customer queries with this seamless workflow. When a new file is added to a specified Dropbox folder, a ticket will be created in Zendesk to ensure your support team can promptly assist your clients. Enhance your customer experience by streamlining your processes through this efficient and time-saving automation.
Stay on top of new files in your Dropbox folder and quickly address related customer queries with this seamless workflow. When a new file is added to a specified Dropbox folder, a ticket will be created in Zendesk to ensure your support team can promptly assist your clients. Enhance your customer experience by streamlining your processes through this efficient and time-saving automation.
- When this happens...New File in Folder
Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Space
FolderRequired
Include files in subfolders?
Include sharing link?
Try ItSpace
FolderRequired
Include files in subfolders?
Include file contents?
Include sharing link?
Try ItSpace
Shared FolderRequired
Member Email AddressesRequired
Access LevelRequired
Notify Members?Required
Space
File PathRequired
Important Information
