DonorDock + PenPals

Send PenPals handwritten cards for new gifts in DonorDock

Saying thanks promptly improves donor satisfaction, but doing it by hand is labor-intensive. Each time a new gift is created in DonorDock, this automation sends a real-ink card via PenPals to the giver. Your acknowledgment process becomes automatic, personal, and perfectly timed.

When this happens...
New Gift Created
Triggers when a new gift is created.
TriggerPolling
automatically do this!
Send Handwritten Card
Sends a handwritten card. Note: requires active payment method in your PenPals account.
ActionWrite

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Supported triggers and actions

New Badge Added to Contact
Triggers when a new badge is added to a contact record.
Trigger
Polling
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Contact Added to Marketing List
Triggers when a contact is added to a marketing list.
Trigger
Polling
Try It
New Appeal Created
Triggers when a new appeal is created.
Trigger
Polling
Try It
New Contact Created
Triggers when a new contact is added to DonorDock.
Trigger
Polling
Try It
New Gift Created
Triggers when a new gift is created.
Trigger
Polling
Try It

- Badge NameRequired
- Contact ID
- Account Number
- Email
Action
Write
- NameRequired
- Description
- Start Date
- End Date
- Appeal Type
Action
Write

- First Name
- Last Name
- Address Line 1
- Address Line 2
- Address Line 3
- City
- State/Province
- Postal Code
- Country
- Email
- Type
- Mobile Phone
- Main Phone
- Deceased
- Description
- Date of Birth
- Do Not Solicit
- Organization Name
- Salutation
- Addressee
- Integration ID
- Owner
- Badges
- Marketing Lists
Action
Write
- Donor ID
- Donor Account Number
- Email
- Transaction TypeRequired
- Received AmountRequired
- DateRequired
- StatusRequired
- Soft Credit Amount
- Pledged Amount
- Payment Type
- Nondeductible Amount
- Fee Amount
- Fees Covered By Donor
- Payment ID
- Campaign Name
- Appeal Name
- Tribute Description
- Fund Account Number
- Fund Name
- Payment Description
- Desposit Date
- First Name
- Last Name
- Address Line 1
- Address Line 2
- Address Line 3
- Postal Code
- City
- State/Province
- Country
- Mobile Phone
- Main Phone
- Deceased
- Salutation
- Addressee
- Description
- Date of Birth
- Do Not Solicit
- Organization Name
- Tracking Code
- Send Receipt
Action
Write
- Marketing List NameRequired
- Contact Id
- Account Number
- Email
Action
Write
- CardRequired
- MessageRequired
- Signature or Sign Off
- Recipient First NameRequired
- Recipient Last Name
- Recipient Business Name
- Recipient Address Line 1Required
- Recipient Address Line 2
- Recipient CityRequired
- Recipient State
- Recipient Zip CodeRequired
- Sender First NameRequired
- Sender Last Name
- Sender Business Name
- Sender Address Line 1Required
- Sender Address Line 2
- Sender CityRequired
- Sender State
- Sender Zip CodeRequired
- Handwriting Style
- Ink Color
Action
Write
- CardRequired
- MessageRequired
- Signature or Sign Off
- Send DateRequired
- Recipient First NameRequired
- Recipient Last Name
- Recipient Business Name
- Recipient Address Line 1Required
- Recipient Address Line 2
- Recipient CityRequired
- Recipient State
- Recipient Zip CodeRequired
- Sender First NameRequired
- Sender Last Name
- Sender Business Name
- Sender Address Line 1Required
- Sender Address Line 2
- Sender CityRequired
- Sender State
- Sender Zip CodeRequired
- Payment MethodRequired
- Handwriting Style
- Ink Color
Action
Write

Gift Batch Closed
Triggered when a gift batch is closed in DonorDock.
Trigger
Polling
Try It
New Activity Created
Triggers when a new activity is created in DonorDock.
Trigger
Polling
Try It
New Campaign Created
Triggers when a new campaign is created.
Trigger
Polling
Try It
New Fund Created
Triggers when a new fund is created.
Trigger
Polling
Try It
Contact Updated
Triggers when a contact is updated in DonorDock.
Trigger
Polling
Try It
- Type
- Contact Account Number
- Contact ID
- Contact Email
- Status
- Assigned User Email
- SubjectRequired
- Body
- Priority
- Contact Name
- Due Date
- Scheduled DateRequired
- Completed By
- Completed Date
- Completion Notes
- Location
- Campaign
- Appeal
- Volunteer Hours
- Add to Action Board
Action
Write
- NameRequired
- Description
- Start Date
- End Date
Action
Write
- NameRequired
- Description
- GL Account Number
Action
Write
- Donor ID
- Donor Account Number
- Email
- Pledged TotalRequired
- Pledge Payment IntervalRequired
- Number of InstallmentsRequired
- Start DateRequired
- Notes
- Campaign Name
- Appeal Name
- Fund Name
- First Name
- Last Name
- Address Line 1
- Address Line 2
- Address Line 3
- City
- State/Province
- Postal Code
- Country
- Mobile Phone
- Main Phone
- Deceased
- Salutation
- Addressee
- Date of Birth
- Do Not Solicit
- Organization Name
Action
Write
- Template NameRequired
- SubjectRequired
- From EmailRequired
- Contact ID
- Contact Email
- Contact Account Number
- Integration ID
Action
Write
- First NameRequired
- Last Name
- Business
- Address Line 1Required
- Address Line 2
- CityRequired
- State
- Zip CodeRequired
Action
Write
- CardRequired
- MessageRequired
- Sign Off
- Recipient First NameRequired
- Recipient Last Name
- Recipient Business Name
- Recipient Address Line 1Required
- Recipient Address Line 2
- Recipient CityRequired
- Recipient State
- Recipient Zip CodeRequired
- Sender First NameRequired
- Sender Last Name
- Sender Business Name
- Sender Address Line 1Required
- Sender Address Line 2
- Sender CityRequired
- Sender State
- Sender Zip CodeRequired
- Payment MethodRequired
- Handwriting Style
- Ink Color
Action
Write