Autotask + Microsoft SharePoint

Create list items in Microsoft SharePoint for every new ticket in Autotask

Optimize your customer service management with this straightforward workflow. When a new ticket pops up in Autotask, a corresponding list item is instantly created in Microsoft SharePoint, ensuring that every request is logged and organized. Simplify your process and never lose track of a customer help ticket with this efficient automation solution between Autotask and SharePoint.

Optimize your customer service management with this straightforward workflow. When a new ticket pops up in Autotask, a corresponding list item is instantly created in Microsoft SharePoint, ensuring that every request is logged and organized. Simplify your process and never lose track of a customer help ticket with this efficient automation solution between Autotask and SharePoint.

  1. When this happens...
    AutotaskAutotask
    New Ticket

    Triggers when a new ticket is found.

    TriggerInstant
  2. automatically do this!
    Microsoft SharePointMicrosoft SharePoint
    Create List Item

    Creates a new item on a list.

    ActionWrite
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Supported triggers and actions

autotask logo
autotask logo

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

Related categories

  • CRM (Customer Relationship Management)

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sharepoint logo
sharepoint logo

About Microsoft SharePoint

Microsoft SharePoint is a service that helps organizations share content to quickly find information and seamlessly collaborate.

Related categories

  • Microsoft
  • Team Collaboration