Airtable + Zendesk
Update Zendesk tickets with new or updated records from Airtable
Keep your customer service up to speed with this workflow. Whenever there is a new or updated record in Airtable, it will prompt an update in a corresponding ticket in Zendesk. It ensures that your customer service team always has the most accurate, up-to-date information at their fingertips. This is a simple, efficient way to streamline your business processes and improve your customer service response time.
Keep your customer service up to speed with this workflow. Whenever there is a new or updated record in Airtable, it will prompt an update in a corresponding ticket in Zendesk. It ensures that your customer service team always has the most accurate, up-to-date information at their fingertips. This is a simple, efficient way to streamline your business processes and improve your customer service response time.
- When this happens...New or Updated Record
Triggers when a record is created or updated.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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BaseRequired
TableRequired
Limit to View
Include attachment content
Try ItBaseRequired
TableRequired
RecordRequired
CommentRequired
Cache Copy
BaseRequired
TableRequired
BaseRequired
TableRequired
Help Text
Primary lookup fieldRequired
Secondary lookup field
Help Text
BaseRequired
TableRequired
Last modified time columnRequired
Limit to view
Include file contents?
Try ItBaseRequired
TableRequired
NameRequired
Workspace IDRequired
Number of TablesRequired
BaseRequired
Table NameRequired
Table Description
Primary Field Name
Primary Field Type
