Partner Program: FAQs#

Curious about the Zapier Partner Program? We hope this page clears up your questions!

What is the Zapier Partner Program?

I'm already a Zapier partner. How do I know what level I'm in?

How do I become a part of the Zapier Partner Program?

How are the program's levels calculated? How often can I change levels in the program? Can I move down levels?

How is my integration's number of active users calculated? How can I increase it?

How is my integration's health score calculated? How can I improve it?

How can I access my integration and see my Partner Program metrics outside of your monthly emails?

Is my level in the Partner Program visible to others?

What is the Zapier Partner Program?#

The Zapier Partner Program is a program for Zapier's 1,300+ integration partners. It is designed to give all partners a clear path to success for their integrations and reward them with benefits along the way.

I'm already a Zapier partner. How do I know what level I'm in?#

Find out where you stand by signing up for our monthly partner newsletter or logging in with your developer credentials.

How do I become a part of the Zapier Partner Program?#

You're eligible for the Zapier Partner Program once you build and launch your Zapier integration.

How are the program's levels calculated? How often can I change levels in the program? Can I move down levels?#

Your level in the Zapier Partner Program is determined by your integration's number of active users and integration health score.

Levels are evaluated on a fixed quarterly basis: at the beginning of January, April, July, and October.

You can change levels every quarter. You cannot change levels in the middle of a quarter. If at the beginning of a quarter, you don't meet all requirements of a level, you will move down to a level that you do meet all the requirements of.

How is my integration's number of active users calculated? How can I increase it?#

This metric looks at how many people are actively using your Zapier integration this quarter. Since this number accumulates over the quarter, it is normal to see a drop at the beginning of each quarter compared to the end of last quarter.

To increase usage of your Zapier integration, try out these 10 tactics.

How is my integration's health score calculated? How can I improve it?#

We calculate the integration health score by looking at how many feature requests and bugs have been reported for your integration and how responsive your team is to those reports. Some feature requests and bugs impact your score more than others. For example, a feature request with 100 users voting for it will impact your health score more than a feature request with 1 vote.

As a reminder, our goal for all integrations is for them to maintain a "healthy" health score. No level of the program requires an "exceptional" health score (although it's certainly great if your integration does go above and beyond!).

To improve your health score, respond to and resolve your outstanding feature requests and bugs by logging into the developer platform and navigating to the "Issues" tab.

How can I access my integration and see my Partner Program metrics outside of your monthly emails?#

Use your developer's credentials to log into the developer platform. If you can't access it, please email us and we can help!

Is my level in the Partner Program visible to others?#

Zapier won't externally share your level in the Partner Program with anyone, including other partners and Zapier users. But if you'd like to, you're welcome to share your level in the program with your users.

If your questions weren't answered above, feel free to email us.

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