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Michelle S.

Michelle S. is a technical writer at Zapier. For a long time, she considered entering the competitive eating circuit but decided to leave the action to her hero, Sonya Thomas, AKA The Black Widow.

Michelle S.

Michelle's articles

Most recent articles

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More from Michelle
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Productivity tips

In defense of "it's just a job"

Why do our jobs have to dominate so much of our life? What if there's another way to look at work?

By Michelle S.

3 min read

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Productivity tips

Readable vs. understandable: the importance of context

Let's start with a story: When I was a bairn, my mom bought my bro a box set of classic books.

By Michelle S.

4 min read

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Business tips

How accessibility guidelines can improve your customer support

Your customers come from many different backgrounds. But if you consistently use accessibility tools in your response, you can accommodate every single one of them. Here are some tips.

By Michelle S.

5 min read


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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'