Create new cases in Desk from Postmark inbound emails

Need an easy way to reply to emails you receive as replies to your Postmark transactional emails? This integration will take those replies and add them as new cases to Desk, so you'll be able to follow up easily at any time.

How it Works

Zapier will watch your Postmark account for new incoming messages. Whenever anyone sends you an email, Zapier will copy the info and add it as a new case in Desk so you can easily reply.

What You Need

  • A Desk Account
  • A Postmark account

Got that? Then let's get started.

Create new cases in Desk from Postmark inbound emails
Postmark integration logo

Postmark is specifically built to deliver your app’s emails to the inbox, fast. Instantly send and receive transactional email with zero maintenance. Since we send transactional only, ISPs love us. Our infrastructure combined with proper content and delivery practices means higher response rates from your customers.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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