Get Slack notifications for new Freshdesk tickets

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

How It Works

  1. Zapier watches your ticket view inside of your Freshdesk account for new tickets
  2. When a new ticket is received, Zapier copies the ticket data you choose and posts a new message in Slack

What You Need

  • Freshdesk account
  • Slack account
Get Slack notifications for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Slack integration logo

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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