Add cases on Desk for new transcripts on Olark

Need that valuable customer data from Olark on Desk as well? Put this Olark Desk integration to work and stay organized with no manual effort from then on. Once active, it will be sure to create a new case on Desk for every new transcript on Olark, bringing in all the data you need to address every issue.

How It Works

  1. A new transcript is logged on Olark
  2. Zapier automatically adds a case on Desk

What You Need

  • Olark account
  • Desk account
Add cases on Desk for new transcripts on Olark
Olark integration logo

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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