Create new Desk cased from email parsed by Zapier

Looking for the smartest way to convert your incoming template emails into actionable support items? Give Zapier's Email Parser service a shot. You can set it up to watch for every new incoming email and parse it according to your rules, sending the data on to Desk as a new case. Work smarter, not harder, with advanced integrations.

Note: This is an advanced Zapier function that relies on previously set up Parser mailboxes. You can sign up for Parser and learn more about how it works on the Parser homepage.

How It Works

  1. A new email is sent to your Parser mailbox
  2. Zapier automation creates a case on Desk

What You Need

  • Email Parser by Zapier account
  • Desk account
Create new Desk cased from email parsed by Zapier
Email Parser by Zapier integration logo

Send emails to your custom @robot.zapier.com address and extract any data! Visit http://parser.zapier.com/ for more information!

Desk integration logo

Desk is the new version of Assistly under the flagship Salesforce brand.

Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.

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