Create sentiment analysis of call center data

Let Zapier take you on a shortcut to the heart of your call center data. Once this integration is set up, new calls will be automatically transcribed to text via SpeechTrans and create a sentimental analysis of that call. With no extra time on your part, you'll see what customers said and how they were feeling when they contacted your call center.

How this SpeechTrans-SpeechTrans integration works

  1. A new call is logged on SpeechTrans
  2. Zapier transcribes it using SpeechTrans
  3. Zapier creates a sentimental analysis using SpeechTrans

Apps involved

  • SpeechTrans
Create sentiment analysis of call center data
SpeechTrans integration logo

Convert Speech to Text (Transcribe audio or video files) through Automatic Speech Recognition (ASR) 44 languages, Convert Text to Speech (TTS). Translate text from one language to another.

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