Create Zendesk tickets from new TextIt flow events

How this TextIt-Zendesk integration works

  1. A contact reaches a 'Call Zapier' RuleSet in one of your TextIt flows
  2. Zapier creates a new ticket in Zendesk

Apps involved

  • TextIt
  • Zendesk
Create Zendesk tickets from new TextIt flow events
TextIt integration logo

TextIt provides a way of automating conversational interactions over SMS, messaging bots and phone calls.

Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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