Zapier is a power tool for automating applications like Desk and Act! Premium that does not require programmers or lengthy discussions with IT.
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Collaborate with your team to stay up-to-date on the latest contacts and automate best practice sales processes.Make a Zap with Act! Premium
Desk is the new version of Assistly under the flagship Salesforce brand.
Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.Make a Zap with Desk
Zapier combines Triggers (like "New Email") and Actions (like "Create Contact") to complete an action in one app when a trigger occurs in another app. Select a Trigger and Action from the lists to start creating a Zap!
You use lots of apps to get your work done. Zapier lets you easily connect those apps together to help automate tedious tasks.
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A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!