Update case row with issue and purchase dates

Your case list often misses issue or purchase dates, leaving agents without repair or billing context at handoff. Keep rows current so agents and ops can resolve or escalate cases same day.

Overview

Missing issue or purchase dates force agents to chase context and slow resolution; this flow pulls the latest case and asset dates and writes them into your central worksheet. That gives support agents and ops immediate handoff context so cases move toward resolution the same day.