Tag suspended accounts in customer records and notify team
Tag suspended accounts in customer records and notify team
Your suspended user events leave customer records untagged, causing outreach to deactivated addresses and noisy lists. Tag records and alert ops so managers avoid sending before the next campaign.
Overview
Suspended accounts in your identity system can remain in campaign audiences, causing irrelevant sends and noisy lists. This workflow tags the customer record and alerts your ops channel so campaign managers avoid sending before the next campaign.