Set weekly on-call shift value for IT roster
Set weekly on-call shift value for IT roster
Your on-call roster may have an outdated shift flag, which misroutes alerts and delays incident triage. The workflow updates the roster setting so teams see the correct on-call owner each Wednesday at 7am.
Overview
Stale shift settings cause misrouted alerts and slow incident response; a simple weekly update removes that friction. By updating the canonical shift flag before morning handoffs, on-call coordinators and responders see correct ownership each Wednesday at 7am.