Send retry reminder for failed payments to customers

Your failed payments leave subscriptions suspended and reconciliation incomplete, delaying collections and customer outreach. Notify customers and billing staff to recover payments within four days.

Overview

Failed charges create manual chase and muddied reconciliation; this flow sends an immediate customer reminder and a four-day follow-up so billing coordinators and data analysts can act quickly. It reduces manual touches and surfaces unresolved cases to your billing inbox within days.