Post daily count of ready records to channel
Post daily count of ready records to channel
Records marked ready for processing are not visible to your support agents, causing slow triage and rising backlog. Get a weekday tally so the support team can prioritize before the next shift.
Overview
If support-ready records live out of sight, agents miss work they should be handling today and SLAs slip. This workflow runs each weekday morning and posts a clear tally to your team channel so coordinators can triage and assign work before the next shift.