Post daily count of ready records to channel

Records marked ready for processing are not visible to your support agents, causing slow triage and rising backlog. Get a weekday tally so the support team can prioritize before the next shift.

Post daily count of ready records to channel

Overview

If support-ready records live out of sight, agents miss work they should be handling today and SLAs slip. This workflow runs each weekday morning and posts a clear tally to your team channel so coordinators can triage and assign work before the next shift.

Post daily count of ready records to channel