Notify team of delayed booking cancellations for review
Notify team of delayed booking cancellations for review
Cancelled bookings can sit unreviewed, causing staff to reject seats that were rebooked or flagged by instructor notes. Alerts let coordinators confirm status and act the same day.
Overview
When cancellations are delayed, coordinators can accidentally reject seats that were quickly rebooked or flagged by instructors. This flow surfaces those cancellations to reservations staff and holds alerts for review so decisions are accurate and handled the same day.