Mark opted-out contacts and update outreach tasks promptly
Mark opted-out contacts and update outreach tasks promptly
Your SMS opt-out replies go unprocessed, leaving contacts still in active campaigns and creating compliance risk. This flags the contact and updates outreach tasks so messaging stops same day.
Overview
When investors text STOP, you need contact records and outreach tasks updated immediately to avoid compliance gaps. This flow flags the contact and retires open outreach tasks so your team stops messaging opted-out investors the same day.