IT sales ops: update contact and opportunity records from reactions

Sales ops miss qualification updates when reaction-tagged messages go unprocessed, causing stalled follow-up. Map reactions to contact and opportunity fields so CRMs show next steps quickly.

Overview

Missed qualification flags let deals stall and forecasts blur. Turn Slack reactions into CRM updates so contact and opportunity records always reflect next steps, keeping reps focused on closing. The result is faster follow-ups and zero missed qualification flags.

Notable Features

Update contact records by reaction
Set opportunity stage by emoji
Notify assigned reps of changes