IT route prime reseller upgrade requests to workflow

IT sees prime reseller upgrade requests misrouted, stalling account upgrades and frustrating resellers. This routes prime upgrade requests into upgrade flow so ops begin upgrades without manual routing.

Overview

Manual routing of prime reseller upgrades causes stalled accounts and reseller frustration. This workflow ensures eligible prime upgrade requests flow straight into the upgrade processing path, eliminating manual handoffs, delivering clear ops notifications, and preventing missed upgrades.

Notable Features

Forward eligible upgrade requests
Filter prime reseller submissions
Trigger downstream upgrade processing