Help business owners update marketing lists on cancellations

Business owners risk mis-targeted campaigns when cancellations stay in marketing lists. This workflow updates profiles and moves them into a cancellation segment so retention can suppress paid-user messages.

Overview

Canceled subscriptions in active marketing lists lead to mis-targeted outreach and annoyed customers. This workflow aligns billing events with your marketing platform so retention can suppress paid-user campaigns and run precise churn outreach. Teams report cleaner segments and noticeably fewer mis-sends.

Notable Features

Update contact status on cancellation
Place customers into churn segment
Notify retention and marketing teams