Help business owners flag HMR referrals as proceed or expired
Help business owners flag HMR referrals as proceed or expired
Care coordinators miss HMR scheduling windows when appointment dates change, letting referrals expire unnoticed. This flags referrals as Proceed or Expired on date change so coordinators prioritize scheduling.
Overview
Missed HMR scheduling windows put patient care and referral outcomes at risk. This workflow turns appointment-date changes into immediate Proceed/Expired flags and routes prioritization to care coordinators, removing manual date calculations. Customers report faster handoffs and fewer missed follow-ups.
Notable Features
- Mark referrals as Proceed or Expired
- Evaluate appointment dates and thresholds
- Notify care coordinators for prioritization