For training: Alert coordinators of 4–5 feedback fast

Marketing ops leaders for training miss high-rated session feedback in forms, causing repeat course issues. Alerts route 4–5 ratings to coordinators so managers can act before the next session.

Overview

High-rated session feedback buried in form responses creates repeat course issues and lost improvement opportunities. This workflow pushes every 4–5 rating and comments to coordinators and managers and creates follow-up tasks, eliminating missed actionable feedback so course improvements occur before the next session.

Notable Features

Filter and route 4–5 feedback
Email detailed comments to coordinators
Create follow-up tasks for managers