For software CEOs: Alert fraud and payments on disputes
For software CEOs: Alert fraud and payments on disputes
Payments ops and fraud analysts miss dispute alerts in message streams, delaying investigations and merchant outreach. This surfaces disputes to owners so accounts are reviewed and merchants notified.
Overview
Disputes that slip through message streams create investigation delays and frustrate merchants, putting revenue and relationships at risk. This workflow routes every dispute to the right fraud and payments owner and opens a linked incident, ensuring accounts are reviewed and merchants are notified so investigations start sooner.
Notable Features
- Notify fraud and payments owners
- Create linked incident tickets automatically
- Attach transaction and dispute details