For sales reps: Notify call-center on STOP messages immediately

Sales reps miss recovery when contacts send STOP messages, risking confirmed appointments. Send STOP alerts to the right call-center channel so reps can call back and recover bookings.

Overview

Missed STOP messages let confirmed appointments slip and hand opportunities to competitors. This workflow routes STOP-message alerts straight to the right call-center channel so sales reps call back and recover bookings, removing manual lookups and eliminating missed follow-ups.

Notable Features

Send STOP alerts to channels
Route messages by appointment status
Create callback tasks in CRM