For retail directors: route audiology call enquiries instantly
For retail directors: route audiology call enquiries instantly
Retail directors see clinic coordinators miss audiology phone messages, causing patient enquiries to go unbooked and experience to suffer. Deliver call details to coordinators so enquiries get booked.
Overview
Audiology clinics lose bookings and frustrate patients when phone-message submissions go unseen. This workflow captures each form entry, creates an inquiry record, and notifies clinic coordinators so follow-ups happen promptly, eliminating missed enquiries and improving booking outcomes.
Notable Features
- Send call alerts to coordinators
- Create patient inquiry records
- Flag urgent enquiries for follow-up