For patient advocates: stop missed appointment emails now
For patient advocates: stop missed appointment emails now
Patient advocates lose appointment-change emails in a busy shared inbox, causing rescheduling gaps. This forwards those emails to the right advocate so requests are handled promptly.
Overview
Buried appointment-change emails create rescheduling gaps and frustrate patients. Route shared inbox messages to the assigned patient advocate and open a follow-up ticket so requests are handled promptly and response times drop dramatically.
Notable Features
- Forward appointment-change emails instantly
- Notify the assigned patient advocate
- Create support ticket for follow-up