Design marketing ops: capture NPS posts for insights

Marketing ops at design agencies miss NPS replies in chat, leaving customer sentiment untracked. Capture channel posts into your NPS dashboard for quick review.

Overview

Missed NPS posts create blind spots in customer sentiment and stall product choices at small design firms. This workflow captures channel replies into your NPS dashboard and routes structured feedback to product managers, preventing overlooked responses and enabling faster review cycles.

Notable Features

Capture NPS posts from chat
Create structured NPS records
Notify product managers for review