Construction director eliminate missed certificate requests and issuance

Operations directors miss certificate requests hidden in course-result emails, causing issuance delays and safety compliance risk. Create tickets so ops staff process certificates promptly.

Overview

Construction directors risk safety compliance and project delays when certificate requests sit in crowded inboxes. This workflow converts course-result emails into assigned tickets with candidate links and archives processed messages so ops staff can act immediately; customers report faster response times and zero missed follow-ups.

Notable Features

Create tickets from incoming emails
Extract candidate links into tickets
Remove processed messages from inbox