Business owner: route payment status to bank-alert channel

Business owners miss payment-status messages in ticketing channels, causing delayed incident response. Routing them to the bank-alert channel notifies ops and payments staff for faster response.

Overview

Missed payment-status posts create operational risk and delayed incident response for business owners. This workflow ensures ticketing channel status messages appear in the bank-alert channel (with optional PagerDuty/SMS escalation), so ops and payments staff respond faster and customer impact is minimized.

Notable Features

Forward payment-status posts to bank-alert
Filter only relevant status messages
Notify ops and payments staff